Discusses an increase in library users providing services for themselves that were formerly provided by library staff, and describes a study conducted at Ohio State University that measured (1) the public's acceptance of patron-initiated renewals and other capabilities, and (2) the resulting impact on staff activity. (five references) (LRW)

Discussion of the influence of library catalog use studies on cataloging codes and practices focuses on a study of reference staff members at three Association of Research Libraries academic libraries that was conducted to determine their use of bibliographic record elements. Records in online catalogs and bibliographic utilities are examined, and…

Computer-based serials listings are a popular method by which libraries make their serial holdings available. Various kinds of union lists are examined to determine the most effective and least costly ways a library can have a list and attendant benefits for its own purpose, and also join in cooperative efforts. (8 references) (Author/NH)

Review of research on online public access catalogs sponsored by Council on Library Resources notes the scope and method (questionnaires administered to catalog users and nonusers in 29 participating institutions) and findings and applications (including organizational setting and computer system, catalog use and satisfaction, and implications).…

Summarizes a study of the use of reference service at Sterling Memorial Library, the central research library of Yale University. (PF)

Discusses the definition of an online library catalog; five factors to be considered by the online catalog designer; user-computer communication (error messages, help screens, prompts, unnatural language); online tutorials and offline instruction offered by bibliographic instruction librarians; and the current situation. Nine references are…

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

Describes an automated storage/retrieval system which is integrated with an online catalog and circulation system at California State University--Northridge as a practical solution to the problems of expanding collections and escalating construction costs. The impact of this system on user services is discussed. (CDD)

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

Identifies characteristics of the international student population and patterns of international students' library use. The students' prior use of microcomputers and their current perceived difficulties in using libraries are reported, and the implications for libraries are drawn. Fourteen tables provide data about student characteristics and…

Reports measures of the gains in search time and likelihood of success in known-item searches with the Acorn automated catalog at Vanderbilt University. User time and search success are valued in dollar terms to make the measures meaningful for system design choices. (Author/CLB)