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Peer reviewedSmith, Karen F. – College and Research Libraries, 1986
Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…
Descriptors: Academic Libraries, Expert Systems, Government Publications, Higher Education
Peer reviewedAllen, Mary Beth – College and Research Libraries, 1993
Identifies characteristics of the international student population and patterns of international students' library use. The students' prior use of microcomputers and their current perceived difficulties in using libraries are reported, and the implications for libraries are drawn. Fourteen tables provide data about student characteristics and…
Descriptors: Academic Libraries, Foreign Students, Graduate Students, Higher Education
