Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)

Discusses the incorporation of CD-ROM technology into Georgia State University's William Russell Pullen Library, and considers its impact on reference services and bibliographic instruction. Concludes that technology increases the need for critical thinking skills, faculty-librarian interaction, and human resources for reference and technical…

Describes a study of the current usage and status of CD-ROM products. Results of a survey of academic and research libraries that covered products owned or subscribed to, how they are paid for, numbers of workstations, usage, and cost are reported. The years 1984-85 and 1989-90 are compared. Cancellation of print sources is also addressed.…