Describes a study that investigated factors associated with frequency of use of ERIC CD-ROM in an academic library, including gender, age, level of familiarity with computers, and level of study. The implications of the findings for the allocation of library resources and personnel to meet users' needs are discussed. (11 references) (CLB)

Reports on a four-year study of use patterns of CD-ROM databases in a biological sciences library. More than half the individuals recorded all use within one month. Over a third recorded use on only one day. Results suggest that the library should emphasize point-of-use instruction for first-time searchers and deemphasize workshops. (Contains 11…

Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)