Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

Discusses the definition of an online library catalog; five factors to be considered by the online catalog designer; user-computer communication (error messages, help screens, prompts, unnatural language); online tutorials and offline instruction offered by bibliographic instruction librarians; and the current situation. Nine references are…

Describes an experiment conducted at the University of Illinois at Chicago that was designed to determine whether adding a substantial number of subject headings would raise circulation rates. The effects of added contents notes, keyword searching, browsing, and displays on the online catalog are examined, and further research is suggested. (27…

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)

This examination of misunderstandings between librarians and teaching faculty over concepts of library use and research concludes that library skills and research skills are essentially different things that can be learned in isolation from each other. Implications of these findings for bibliographic instruction and library policies are discussed.…

Describes a study conducted at Ohio State University that used data obtained from the interlibrary loan process to determine why some users failed to find existing entries in the online library catalog. User errors as opposed to catalog errors are examined, and implications for bibliographic instruction are suggested. (eight references) (LRW)

The use of locally produced dissertations by extramural scholars was examined in four Ohio academic libraries. The results include identification of users by type of institution; purpose for which the dissertations were used; and tools and approaches successfully used in identifying and locating the desired dissertations. (CLB)

Libraries are spending an increasing amount of money on acquisitions and an expanding portion of these expenditures is for microforms. It behooves the acquisitions librarian to be aware of changes and developments in microforms and to interpret what effect they will have on acquisitions. (50 references) (Author/SJ)

Results of study on patron information retrieval success and patron use patterns at Ohio State University show that 90 percent of online users preferred online to card catalog; 64 percent of those who tried online catalog switched to it; and patrons used the online more than the card catalog. References are provided. (EJS)

Describes a study in which community college students participated in a library instruction experiment to determine whether individual term paper counseling sessions conveyed information for immediate recall better than group instruction sessions. The test instruments used are provided and the absence of significant differences between the two…

Discusses the incorporation of CD-ROM technology into Georgia State University's William Russell Pullen Library, and considers its impact on reference services and bibliographic instruction. Concludes that technology increases the need for critical thinking skills, faculty-librarian interaction, and human resources for reference and technical…

This essay addresses issue of uniformity or consistency in application of subject headings--as distinct from consistency among headings--to books on any given topic. Discussion covers purpose of subject headings or descriptors, reliability of choices made by catalogers when assigning subject headings, and card and online catalogs. (18 references)…

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

Analyses of the success-failure rates and user reactions using four public access online systems indicate that users overwhelmingly preferred the online to manual systems. Improved subject access emerged as the salient feature requiring improvement. Seven references are included. (Author/RAA)