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Faculty Awareness and Attitudes Toward Academic Library Reference Services: A Measure of Communication
Peer reviewed Peer reviewed
Nelson, Jerold – College and Research Libraries, 1973
A survey of the faculties at six colleges was undertaken to measure the degree to which the libraries of those institutions were communicating with the faculty concerning the availability of various references services. The results demonstrated that the average faculty member was aware of barely half the services actually available. (11…
Descriptors: College Faculty, College Libraries, Communication (Thought Transfer), Information Utilization
Use of the Reference Service in a Large Academic Library
Peer reviewed Peer reviewed
Balay, Robert; Andrew, Christine – College and Research Libraries, 1975
Summarizes a study of the use of reference service at Sterling Memorial Library, the central research library of Yale University. (PF)
Descriptors: Catalogs, College Libraries, Interviews, Library Instruction
Use of Nonprofessionals at Reference Desk.
Peer reviewed Peer reviewed
Courtois, Martin P.; Goetsch, Lori A. – College and Research Libraries, 1984
Presents results of survey of 64 Illinois academic institutions which was conducted to determine library use of nonprofessionals at the reference/information desk. Characteristics of nonprofessionals, use patterns and desk hours staffed by nonprofessionals, referral and training, and trends for desk staffing are discussed. (Eight references are…
Descriptors: Academic Libraries, Higher Education, Library Personnel, Library Services
The Lean Reference Collection: Improving Functionality through Selection and Weeding.
Peer reviewed Peer reviewed
Nolan, Christopher W. – College and Research Libraries, 1991
Discusses references collections in academic libraries and offers guidelines for placing materials in a reference collection that focus on their suitability for true reference functions and the expected frequency of use. Problems with poorly managed collections are discussed, and the importance of selection policies and weeding are emphasized. (37…
Descriptors: Academic Libraries, Guidelines, Higher Education, Library Collection Development
The Influence of Reference Practices on the Client-Librarian Relationship.
Peer reviewed Peer reviewed
Durrance, Joan C. – College and Research Libraries, 1986
Raises questions about influence of present reference practice on library user perceptions of the librarian as information intermediary and on user ability to distinguish between librarians and other staff. Questions are discussed within context of client-professional relationship, using data from study of users of three midwestern university…
Descriptors: College Libraries, Higher Education, Interpersonal Relationship, Interviews
Elements of the Bibliographic Record Used by Reference Staff Members at Three ARL Academic Libraries.
Peer reviewed Peer reviewed
Hufford, Jon R. – College and Research Libraries, 1991
Discussion of the influence of library catalog use studies on cataloging codes and practices focuses on a study of reference staff members at three Association of Research Libraries academic libraries that was conducted to determine their use of bibliographic record elements. Records in online catalogs and bibliographic utilities are examined, and…
Descriptors: Academic Libraries, Bibliographic Records, Bibliographic Utilities, Cataloging
Users' Reactions to CD-ROM: The Penn State Experience.
Peer reviewed Peer reviewed
Faries, Cindy – College and Research Libraries, 1992
Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)
Descriptors: Academic Libraries, Higher Education, Library Instruction, Library Services