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Bell, Douglas J; Bracken, Jerald D. – College and University, 1992
At Brigham Young University, the admissions office organized its staff in teams and built a computer software system to support the teams. An improved worker sense of responsibility and increased emphasis on human factors resulted in dramatically increased productivity as measured by number of admissions applications processed and completed.…
Descriptors: Attitude Change, Case Studies, Change Strategies, College Administration
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Huddleston, Thomas, Jr.; Rumbough, Lawrence P. – College and University, 1997
A survey of 385 higher education institutions, public and private, investigated the state of enrollment management operations, including their organizational composition, reporting structure, reasons for reconfiguration, and results of implementation. Findings indicated different reporting structures in private and public colleges. Motivation for…
Descriptors: Administrative Organization, Change Strategies, College Administration, College Admission