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Wasson, Dale – College and University, 1993
The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…
Descriptors: Case Studies, College Administration, College Admission, Higher Education

Lonabocker, Louise – College and University, 1997
Examines the use of instructional management, which incorporates college student records and registration and acknowledges their place as partners with faculty in managing curriculum delivery. Describes the evolution of this approach at Boston College (Massachusetts), including applications in degree auditing, distributed systems, room scheduling,…
Descriptors: College Administration, Computer Oriented Programs, Desktop Publishing, Educational Facilities

Spencer, Robert W.; And Others – College and University, 1986
The planning, piloting, implementation, and evaluation of Brigham Young's telephone-operated, voice-response student registration system is described, and guidelines for developing a similar system are suggested. (MSE)
Descriptors: College Administration, Higher Education, Private Colleges, Program Descriptions

Kramer, Gary L.; And Others – College and University, 1992
Brigham Young University (Utah) has an automated system for evaluating student transfer information, using an established database containing a historical record of courses taken at other schools. A unique feature of the system is that course evaluation and degree audit are completed the day the student is admitted. (Author/MSE)
Descriptors: College Administration, College Credits, Computer Oriented Programs, Course Evaluation

Potter, William – College and University, 1991
A telephone registration system for first year students implemented at Alma College (Michigan), involves having freshmen confer with advisors during orientation week, then having the registrar's office contact the advisors. Despite limitations, the low-tech solution works well at extremely low cost. (MSE)
Descriptors: Academic Advising, College Administration, College Freshmen, Higher Education

Arnett, Kirk P.; Posey, A. P. – College and University, 1986
A computerized multicampus, multi-term, continuous scheduling system implemented by Mississippi State University is described, focusing on its major features, implementation time-frame, and technical components. (MSE)
Descriptors: College Administration, Computer Oriented Programs, Higher Education, Multicampus Colleges

Lonabocker, Louise – College and University, 1996
An August 1996 conference on innovation in college student services is described, including discussion of the University of Delaware's student services model, common factors in program development identified by participants, common barriers, and the innovations undertaken at a number of diverse higher education institutions around the country.…
Descriptors: Change Strategies, College Administration, College Planning, Conferences

Baucom, Kathi; And Others – College and University, 1995
The Total Quality Management (TQM) approach is defined and its implementation at the University of North Carolina-Charlotte in undergraduate admissions is described. Benefits and challenges of TQM are discussed, first from the perspective of the manager responsible for TQM, then from that of a front-line staff member and TQM team member.…
Descriptors: Administrator Attitudes, Case Studies, College Administration, College Admission

Hyman, Randy E. – College and University, 1995
A Ball State University (Indiana) program to strengthen student retention involves a Freshman-Year Experience Committee of 40 professionals representing key units in academic and student affairs who collaborate to respond to the needs of first-year students. The committee has designed policies for freshman dismissal and midterm evaluation that are…
Descriptors: Academic Achievement, Academic Persistence, College Administration, College Freshmen

Weinman, Elaine; Dutka, Julia To – College and University, 1993
In response to problems of transfer students from two-year colleges, Montclair State College (New Jersey) has developed an articulation model based on a program-to-program approach. The system specifically addresses issues of course content, program goals, and curricular expectations. It coordinates contributions from all segments of the college…
Descriptors: Articulation (Education), College Administration, Course Content, Educational Objectives

Lewis, Jerry J. – College and University, 1986
Georgia State's minority retention program provides academic and social support for black freshmen by referral to appropriate campus personnel or resources for assistance with academic, financial, personal, social, and career planning problems. It uses peer counseling, faculty mentors, nonacademic staff participation, and social events to…
Descriptors: Academic Advising, Academic Persistence, Black Students, College Administration

Martin, James; Samels, James E. – College and University, 1993
Mount Ida College (Massachusetts) has found the use of college administrators as mentors to students, complementing academic advising and faculty mentoring, to be an effective approach to strengthening the tie between first-year college students and their institutions. The impact has been noticeable in the campus culture as well as in student…
Descriptors: Academic Persistence, Administrator Role, College Administration, College Environment

DeSalvo, Joy; Ritchey, Nathan P. – College and University, 1996
Youngstown State University (Ohio) established a full-cost renewable scholarship for 40 students annually who maintain a 3.5 or higher grade point average. The program is described, including results of the first three years' recruitment, first-year academic requirements, cocurricular activities, community service component, scholarship renewal,…
Descriptors: Academic Ability, Academic Achievement, Academic Persistence, Academic Standards