To stand out in a crowded marketplace, every organization must find or create a competitive edge. Companies without a unique advantage get lost in a tide of rivals. In the context of higher education, the registrar's office rarely commands the resources to achieve dramatic overhauls. Rather, incremental innovation offers a far more efficient use…

The higher education landscape is changing rapidly, and with nationwide trends of declining enrollment, colleges and universities are faced with the challenging task of understanding what that means for them. In the state of Missouri, two- and four-year institutions have experienced decreases in enrollment, with an overall decrease of 9 percent…