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Direct linkBolkan, San; Holmgren, Jennifer Linn – Communication Education, 2012
In this study we examined the impact of polite student emails on instructors' motivation to work with students and both their perceptions of students' competence and potential for success. Participants were 125 university instructors exposed to one of five hypothetical emails utilizing various politeness strategies accompanying a special request.…
Descriptors: Interpersonal Communication, Teacher Attitudes, Electronic Mail, Computer Mediated Communication
Edwards, Autumn; Edwards, Chad – Communication Education, 2013
The purpose of this experiment was to test the influence of mixed reviews appearing as computer-mediated word-of-mouth communication (WOM) on student perceptions of instructors (attractiveness and credibility) and attitudes toward learning course content (affective learning and state motivation). Using the heuristic-systematic processing model, it…
Descriptors: Computer Mediated Communication, Student Evaluation of Teacher Performance, Teacher Characteristics, Credibility
Stephens, Keri K.; Houser, Marian L.; Cowan, Renee L. – Communication Education, 2009
Out-of-classroom communication (OCC) in the form of email has increased considerably in the past few years. This study uses Interaction Adaptation Theory (IAT) to inform and frame the impact of using overly casual email messages with instructors. Study one used an experimental method to determine that message quality (casual vs. formal messages)…
Descriptors: Electronic Mail, Student Behavior, Comparative Analysis, Computer Mediated Communication
