In times of uncertainty, the messages we receive can be long-lasting and influential. This study sought to understand what memorable messages students recalled receiving from their instructors at the start of the COVID-19 pandemic and what kind of impact those messages had on them. Based on open-ended responses, students (N = 297) recalled…

Research has established that students often consider the delivery of instructor feedback to be a face-threatening event. To minimize the potential negative effects of feedback, verbal and nonverbal face-threat mitigation (FTM) strategies are utilized by instructors. Advances in digital feedback systems, like online documents and learning…

Parent-teacher communication continues to evolve due to smartphones and other new communication technologies. In all, 1,349 parents completed the Parental Academic Support Scale to assess the frequency and importance of communication across modes. Confirmatory analysis revealed a good model fit. Media richness theory was applied to parents'…