Offers evidence that brain hemispheres process information differently, and that semantics influence hemispheric processing. Suggests directions for research on message style, source perception, and threat perception. (MS)

Examines relationships among impression-management messages, evaluations of reward allocations (fairness and responsibility), and reaction to rewards (anger, approval of manager, and overall job satisfaction). Finds that impression-management messages directly influence fairness and responsibility, and indirectly influence anger and approval. (SR)

Explores how narratives reveal values, and describes a study of an organization's culture in which values were accessed through narratives. Illustrates how, through narratives, the expressed values enhanced understanding of points of harmony and conflict within an organization. (SR)

Finds that university employee perceptions regarding top management-employee communication relationship, quality of top management's communication, and superior-subordinate communication are strongly related to organizational commitment. Finds that perceived organizational support (influenced by the top management-employee communication…

Cites a study designed to quantify the nature and extent of in-house communication training and presents data collected from individuals who conduct such training. (MH)

Case study of Admiral Elmo R. Zumwalt's attempt at innovation in the United States Navy offers a means of assessing individual initiative in hiearchical change. (PD)

Develops a typology of persuasive attack strategies. Identifies two key components of persuasive attack: responsibility and offensiveness. Describes several strategies for intensifying each of these elements. Applies this analysis to "Dateline NBC"'s allegations that Wal-Mart's "Buy American" campaign was deceptive. Concludes…

Argues that Kenneth Burke made advances in adapting two of Freud's processes of identification for the analysis of public communication, but that Burke's reading of Freud on identification in groups submerges important conceptual aspects. Discusses the consequences to rhetorical criticism (and to those studying small group ties within…

Concludes that Japanese managers tend to rely more often on altruism-based strategies to gain compliance, while American managers tend to rely more often on reward- or punishment-based strategies. (MS)

Outlines a framework which uses the rhetorical approach of generic criticism for the analysis of issues-management campaigns (instances of public relations discourse in which an organization makes explicit efforts to influence public policy). Outlines organizing principles, situational requirements, and substantive and stylistic characteristics.…

Illustrates the importance of communication about innovations in organizations. Calls for more research on the communication that leads organizations to notice innovative ideas, practices, or objects. (MS)

Examines the structure, form, and nature of the content and context of memorable messages exchanged within an organization. Discusses how these features enhance the socializing and memorable nature of such messages. (MS)

Reviews organizational communication studies since 1955: (1) explores problems with the use of language in these studies; (2) reviews specifically the literature on organizational hierarchies; (3) discusses promising areas of emerging research, and (4) recommends ways research can be productively conducted and reported. Includes an extensive…

Indicates that positive feedback messages are characterized by two underlying dimensions (no instruction/praise versus instruction/guidance; process versus product focus), and that negative messages reflect a four-dimensional structure (explicit versus ambiguous; destructive versus constructive criticism; high versus low knowledge of performance…