Email and chat/IM reference services have become a convenient and easily accessible option for the online community and libraries, particularly with increasing amounts of library resources now available electronically. This article gives an overview of Jing, which can be used to produce videos and screenshots on-the-fly, and demonstrates how to…

The South Carolina Information and Library Services Consortium (SCILS) began with three public two-year college libraries in 1995. Since then, nine other public two-year college libraries have joined SCILS. In 2004, Sirsi's buyout of Data Research Associates (DRA) in 2001 was the impetus for SCILS to migrate to Sirsi. Migration to a more dynamic…

Discusses the rapid influx of computer systems and effect of automation on traditional library services at Lansing Community College. Highlights economic ramifications, benefits for patrons, changes in the nature of reference service, and the dangers of information overload. (DMM)

In response to the changing educational landscape of the community college, reference librarians must adapt their service to fit the information needs of their patrons. One such update is synchronous digital reference, which applies instant messaging technology to library service. Todd Library at Waubonsee Community College (Sugar Grove, Illinois)…

This bibliography on community college learning resources centers presents citations on administration, automation, bibliographies, collection development, cooperative activities, facilities, history, humor, instruction and use, college instructional programs, learning laboratories, media technology, miscellaneous services, personnel, philosophy,…

Libraries throughout history have utilized some method of communicating resources and services to their communities. Verbal communication progressed into newsletters, event calendars, bookmarks, and posters. More recently, technological advancements have allowed individuals to communicate ideas beyond the confined pages of a book or newsletter and…

Internet and communications technologies have changed the way academic research is performed. Although at first reluctant to have their students use subscription online database articles as resources for papers, faculty in community and junior colleges have embraced the new research methods. However, their need to have students use solid…

Describes the thinking and research involved in implementing an electronic reference service to Raritan Valley Community College's Library Web Page. Discusses implementation of a jargon-free "Ask a Librarian" service with well-defined procedures and a plan for advertising the service. Ideas incorporated in the procedures and plans are…