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Michalski, Greg V. – Community College Journal of Research and Practice, 2014
Excessive course attrition is costly to both the student and the institution. While most institutions have systems to quantify and report the numbers, far less attention is typically paid to each student's reason(s) for withdrawal. In this case study, text analytics was used to analyze a large set of open-ended written comments in which students…
Descriptors: Student Attrition, Withdrawal (Education), Data Analysis, Models