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Spiers, Cynthia E.; Kiel, Dorothy; Hohenrink, Brad – Community College Journal of Research and Practice, 2008
The effectiveness model focuses the institution on mission achievement through assessment and improvement planning. Eleven mission criteria, measured by key performance indicators, are aligned with the accountability interest of internal and external stakeholders. A Web-based performance assessment application supports the model, documenting the…
Descriptors: Community Colleges, School Effectiveness, Accountability, Systems Approach