Presents a nine-step effectiveness plan for the continuing education department of a community college: dream big; study the president's dream; dream a vision for the department; quantify the program's past; study the district; build an identity; plan a schedule of classes; conduct evaluation; and inform long-range planning. (DMM)

Describes a study of the effectiveness of noncredit continuing education courses offered at the Delaware Technical and Community College's (DTCC's) Stanton/Wilmington campus. Focuses on students' perceptions of their primary enrollment goal and the achievement of that goal. Offers a taxonomy of DTCC's noncredit student population. (DMM)