This study investigates the quality and nature of virtual interaction in a higher education context. The study aims to find out variables that mediate virtual interaction, particularly the emerging processes of sharing and constructing perspectives in web-based conferencing. The purpose of this paper is to report the results on different levels of…

We report on the use of email lists as a supplement to teaching. We argue that email lists can provide a valuable students-instructor communication channel and describe the process of setting up and managing such lists. A case study of email messages exchanged in an introductory operations research course is also included. The case illustrates how…

While the telepointer has been widely accepted in the Computer Supported Collaborative Work community, little work has been done to quantify its effect on performance and perception. We present preliminary results quantifying the telepointer's effect on knowledge retention and satisfaction in an online collaboration. In experiments, a remote…

At present, the design of computer-supported group-based learning (CSGBL) is often based on subjective decisions regarding tasks, pedagogy and technology, or concepts such as "cooperative learning" and "collaborative learning." Critical review reveals these concepts as insufficiently substantial to serve as a basis for CSGBL design. Furthermore,…