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Direct linkGarlish, Betsy Harper – Computers in Libraries, 2009
Virtual reference is a service that makes particular sense in a state like Montana. The fourth-largest state by geographic area but 44th by population in the U.S., it has about one library per 11,392 residents. Montana's libraries, including the libraries of Montana Tech of the University of Montana, where the author currently serves as a…
Descriptors: Academic Libraries, Reference Services, Library Services, Shared Resources and Services
