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Direct linkEnnis, Lisa A. – Computers in Libraries, 2008
Miscommunications and misunderstandings surrounding common words that have one meaning in library-speak and a different meaning in IT-speak are all too common. There are tons of books on communicating; one could spend a career reading them all. In this article, the author recommends one book that describes how to focus on phrasing questions in…
Descriptors: Information Technology, Library Networks, Librarians, Librarian Attitudes
