In October 2009, California Digital Library (CDL), where the author serves as manager of strategic and project planning, jumped into the world of social networking by joining Twitter. From Twitter, the CDL staff publish the content of their monthly newsletter, "CDLINFO News," and also additional content created by CDL programs and…

"Embracing the chaos" is an ongoing challenge for librarians. Embracing the chaos means librarians must have a plan for responding to the flood of new products, widgets, web tools, and gizmos that students use daily. In this article, the author argues that library instruction and access services have been grappling with that chaos with…

Innovations in search and retrieval have provided librarians with some of their most exciting challenges as a profession. Yet even as new tools flood the academic library commons, direct, person-to-person information counseling is still needed, some would say more than ever. Consequently, it can be very useful to study how users conduct new…

Library blogs exchange information and ideas on everything from the everyday, such as library services, to the profound, such as values held by librarians (high-quality reliable resources, academic freedom, open access, and so on). According to medical librarians who maintain library blogs, a typical month includes two to four contributors writing…

In today's world of instant everything, everyone has been exposed to some form of Web 2.0 technology, and higher education is not exempt from its long reach. Libraries of all types are incorporating Web 2.0 features to attract users as well as to showcase library services. The Online Public Access Catalog (OPAC) has become more user-friendly with…

This article presents the story of how Pepperdine University migrated its library management functions to the cloud using what is now known as OCLC's WorldShare Management Services (WMS). The story of implementing this new service is told from two vantage points: (1) that of the library; and (2) that of the service provider. The authors were the…

Google's first foray onto the web made search simple and results relevant. With its Co-op platform, Google has taken another step toward dramatically increasing the relevancy of search results, further adapting the World Wide Web to local needs. Google Custom Search Engine, a tool on the Co-op platform, puts one in control of his or her own search…

UCLA, which has one of the top 10 research libraries in the country, has been using Taos software since 1996. However in 2001, Sirsi Corp. announced that it was freezing development on Taos software. As the associate university librarian for information technology at UCLA, the author relates that it was his responsibility to lead the way through…

Wireless hotspots are popping up in local coffee shops everywhere. Anyone with a wireless-ready laptop or PDA can surf the Internet at one of these hotspots. The same is now true for all 32 branches of the Orange County Public Library (OCPL) in California. Though many public library systems are moving toward wireless access, most require patrons…

The Internet is many things to many people. Some see the Internet as the Wild West, a yawning wilderness waiting to be tamed and cultivated. For companies like eBay, the Internet is a steady, transaction-based revenue stream. For the dot-com companies, the Internet was perceived as a California gold rush. In terms of online library programming for…