Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

Short on funding and IT staff, a Western Canada library struggled to provide adequate public computing resources. Staff turned to a Linux-based solution that supports up to 10 users from a single computer, and blends Web browsing and productivity applications with session management, Internet filtering, and user authentication. In this article,…

Reduced government payments to school districts in Ontario, Canada have made it increasingly difficult to add resources to school library collections. To meet the needs of its community, St. Benedict Catholic Secondary School will share a new facility with a branch of the Cambridge Public Library. Discusses how the partnership took shape and its…