As with many other libraries in the U.S., the Rutgers University Law Library-Newark (RULLN), where the author works as digital services librarian, offers VHS tapes and CDs to its patrons. In 2006, some faculty members asked if their lectures could be posted online with protection so that only authorized users of the university's NetID system could…

In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

Michele Reutty was director of the Free Public Library of Hasbrouck Heights for 17 years. Hasbrouck Heights is a mile-square "bedroom community" of New York City that is located in northern New Jersey. In this article, she narrates her experience--one that probably occurs with alarming regularity to professional librarians all over the…

Describes the live virtual reference service, Q and A NJ (Question and Answer New Jersey), strategies used to meet the challenges of day-to-day management, scaled growth and quality control. Describes how it began; how long it took; how to manage a large project (constant communication; training and practice; transcript analysis and privacy;…

By integrating RSS feeds of new books into their campus' course management system, the authors, a systems librarian (Corrado) and a cataloging/modern languages librarian (Moulaison) at the The College of New Jersey (TCNJ), simplified initial research and spotlighted the library's collections. Faculty members are flocking to this award-winning…