"Embracing the chaos" is an ongoing challenge for librarians. Embracing the chaos means librarians must have a plan for responding to the flood of new products, widgets, web tools, and gizmos that students use daily. In this article, the author argues that library instruction and access services have been grappling with that chaos with…

Discussion of the Internet highlights its use in libraries and the need to teach patrons what it can and cannot be used for. Topics include the number and variety of existing sources, vendor organization and reliability issues, speed, quality control and regulation issues, and permanence of sources. (LRW)

Describes the development of a hypertext-based library instruction program at Algonquin College (Ottawa) that used a shareware program called Simply Help! for developing help screens. Topics include a prototype program; pilot testing the library instruction, including faculty response and student surveys; and evaluation after full implementation.…

Discusses the development of networked information services from a user's perspective. Topics discussed include user education; the issue of access to, versus retrieval of, information; the role of the library, including education and training, bibliographic control, and electronic information services; and training and education for librarians.…

Discusses the present status of technology use by students in Pennsylvania public school libraries, including membership in ACCESS PENNSYLVANIA, the statewide interlibrary loan network. The role of library media specialists in developing outcome-based curricula to facilitate use of technology tools is considered. (EA)