The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

Innovations in search and retrieval have provided librarians with some of their most exciting challenges as a profession. Yet even as new tools flood the academic library commons, direct, person-to-person information counseling is still needed, some would say more than ever. Consequently, it can be very useful to study how users conduct new…

The staff at University of Connecticut are participating in Elsevier's Student Ambassador Program (SAmP) in which graduate students train their peers on "citation searching" research using Scopus and Web of Science, two tremendous citation databases. They are in the fourth semester of these training programs, and they are wildly successful: They…

Describes how St. Mary's University Academic Library (San Antonio, Texas) sought to avoid end-user "CD-ROM information overload." The resulting CD-ROM user instruction strategy, and the library's long-range plans, are profiled. (MAB)

Special section includes two articles on academic library collection management: "Current Awareness: Acquisitions to Endusers" (Michael Lonardo and Dianne Taylor-Harding) describes methods for announcing recent library acquisitions to faculty; and "Book Acquisitions: A Purchasing System" (Ting Zheng and Joyce Huang) explains a…

Describes a pilot computer training program for library staff and patrons at the University of Wisconsin-Madison. Reviews components of effective training programs and highlights core computer competencies: operating systems, hardware and software basics and troubleshooting, and search concepts and techniques. Includes an instructional outline and…