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Ellern, Jill – Computers in Libraries, 2011
With information technologies' pervasive use within all departments and by all staff, libraries and library staff get their fair share of mandated projects. Knowing how to successfully operate in this kind of environment is important to the overall success of the library as a whole. What is meant by mandated project? A mandated project is a…
Descriptors: Library Personnel, Information Technology, Program Administration, Program Implementation
Butler, Lorrie Ann; Kantor-Horning, Susan – Computers in Libraries, 2007
The Contra Costa County Library is located within the greater San Francisco Bay Area. With 26 physical locations and a virtual branch, it has more than 400,000 cardholders and serves a population of almost 1 million. As part of developing a strategic plan to meet the needs of the public in the 21st century, the library hired a consultant to gather…
Descriptors: Research Needs, Organizational Objectives, Strategic Planning, Needs Assessment