Over the past few years, access to quality and meaningful training opportunities has become more challenging. Library training coordinators across the United States express the same frustration of trying to fill classes with staff members from library branches that often cannot spare a team member for training. In this article, the author, who is…

Since SC LENDS started operating in June 2009, more public libraries have come on board. All of this on the back end connects to a Mozilla-based staff client that has distributions for Mac OS X and Microsoft Windows, using SSL encryption to keep communications secure and private between remote libraries and the servers hosted at a high-end…

It is no secret that library budgets are in a downward spiral like the rest of the economy. The recent annual budget survey by the "Library Journal" indicates that per capita funding for libraries will decline 1.6%, and total library budgets will be reduced by 2.6% in FY 2010. Librarians are all too familiar with this bad news, and some of them…

In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other…

The rapidly evolving digital world inspires much use of nautical terminology: (1) navigation; (2) discovery; (3) the voyage; and (4) the new terrain at the end of the journey. Considering how quickly new technologies are arriving on smartphones, the nautical adventure is continuing at an increased pace. Innovations in basic library services follow…

It's an obvious observation that librarians today find themselves dealing with collections of ever larger proportions of electronic content. The degree to which that shift has already taken place varies from one type of library to another. Some organizations, especially those involved with specializations in biomedical, scientific, or business,…