Institutions spend millions of dollars on computer training rooms yet give little thought to lighting, temperature, ambient noise, furniture arrangement, and other physical factors that affect learning. This article examines some problems and suggests remedies: changing furniture, controlling monitors, and redesigning rooms. Lists selected…

Describes a pilot computer training program for library staff and patrons at the University of Wisconsin-Madison. Reviews components of effective training programs and highlights core computer competencies: operating systems, hardware and software basics and troubleshooting, and search concepts and techniques. Includes an instructional outline and…