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Welker, Josh – Computers in Libraries, 2012
Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…
Descriptors: Library Services, Databases, Academic Libraries, Electronic Libraries
Carter, Sunshine; Ambrosi, Thomas – Computers in Libraries, 2011
The University of Minnesota-Duluth is the second largest campus in the University of Minnesota system. The UMD library, which serves more than 11,000 students and 500 faculty members, is primarily an undergraduate library. The reference team consists of eight librarians, including author Sunshine Carter, reference and electronics resources…
Descriptors: Reference Services, Library Automation, Library Development, Academic Libraries