Creating online options for students has become more of a focus with the growth of distance-education programs. It has also become necessary with the growth of online databases, electronic journals, and electronic books. Teaching classes is one of the few areas where libraries have not all switched to online access. Reference librarians still tend…

Describes methods for developing and delivering library instruction in an electronic format. Discusses using a customized Web site as a backup for live instruction; creating a computer-generated slide presentation to accompany a live lecture or to be placed on the Web; writing a self-paced Web tutorial; and developing a complete online library…

Discusses library services at the University of Tennessee to reach off-campus and distance education students. Topics include online research; email; library instruction for faculty and students; Web interfaces; fax; telephone service; chat technology; the library's Web page; virtual classrooms; library links from a course management system; and…