There is a growing shift to digital offerings among public libraries. Libraries increasingly are fulfilling roles as technology hubs for their communities, with high demand for technology and career development training resources. Ebooks and other digital materials are on the rise, while print is being scaled back. More libraries are turning to…

Academic, government, and corporate librarians organize and leverage internal resources and content through institutional repositories and library catalogs. Getting more value and usage from the content they license is a key goal. However, the ever-growing amount of content and shifting user demands for new materials or features has made the…

Librarians are familiar with the single-line form, the consolidated index, which represents a very large portion of a library's print and online collection. Their end users are familiar with the idea of a single search across a comprehensive index that produces a large, relevancy-ranked results list. Even though most patrons would not recognize…

Technology has transformed libraries. There are digital libraries, electronic collections, online databases and catalogs, ebooks, downloadable books, and much more. With free technology such as social websites, newspaper collections, downloadable online calendars, clocks and sticky notes, online scheduling, online document sharing, and online…

In this article, the author provides several reasons why one should not rewrite a code from scratch. One should not do it because it will take longer than one thinks. This is the lesson he learned when he started rewriting one of his applications from scratch. The sane thing to do would have been to fix or replace a piece and get on with life.…

Darien Library, where the author serves as head of knowledge and learning services, launched a new website on September 1, 2008. The website is built with Drupal, an open source content management system (CMS). In this article, the author describes how she and her colleagues overhauled the library's website to provide an open source content…

People do not want to talk about failure, and technological innovations that do not work out are especially difficult for librarians to discuss. Technological failures are expensive in terms of money and time lost, and they are often minimized by library directors in their annual reports in favor of reporting more positive outcomes. Today's…

In October 2009, California Digital Library (CDL), where the author serves as manager of strategic and project planning, jumped into the world of social networking by joining Twitter. From Twitter, the CDL staff publish the content of their monthly newsletter, "CDLINFO News," and also additional content created by CDL programs and…

The wonderful Web 2.0 is a famously slippery concept to define. The very ambiguity of the term is Escheresque, self-referential to its ever-changing meaning. As Tim O'Reilly, CEO of O'Reilly Media, described it, "Like many important concepts, Web 2.0 doesn't have a hard boundary, but rather, a gravitational core." As Illinois State Library's…

In these days of distance learners, virtual libraries, and electronic information, no library can be without some way of providing remote access to affiliated users, whether they are distance students, online students, or local students and faculty members working from home. Libraries subscribe to any number of electronic resources and journals,…

The author has been extremely fortunate over the last few years to have had the opportunity to travel to many different parts of the world and speak and work with librarians in many countries and to have the chance to see first-hand some incredible libraries that demonstrate creative approaches to library services, innovative uses of technology,…

Libraries are constantly evolving and changing expectations for the user and the information environment. More than just being an authoritative source for research, expertise, and quality content in the form of books and journals, the information center is evolving into a more expansive role. With the growth of information technology awareness and…

Without a doubt, the term "wiki" has leaked into almost every discussion concerning Web 2.0. The real question becomes: Is there a place for a wiki on every library Web site? The answer should be an emphatic "yes." People often praise the wiki because it offers simple page creation and provides instant gratification for amateur Web developers.…

In this article, the author argues the need for transparency with regard to the automation systems used in libraries. As librarians make decisions regarding automation software and services, they should have convenient access to information about the organizations it will potentially acquire technology from and about the collective experiences of…

In little more than a decade, Web sites have become integral to many digital library collections and services. Even if a Web site is not the destination point for an information resource, library users often interact with Web sites in the process of searching for and discovering online collections and services. If a user is looking to find and…