Presents the results of a comparative evaluation of four CD-ROM retrieval software packages using the Revised Richards-Brown CD-ROM Software Evaluation Model. CD Answer, SPIRS, KAware2, and ROMware are evaluated, and results indicate that SPIRS and CD Answer are the favored packages. (LRW)

Describes the development of a hypertext-based library instruction program at Algonquin College (Ottawa) that used a shareware program called Simply Help! for developing help screens. Topics include a prototype program; pilot testing the library instruction, including faculty response and student surveys; and evaluation after full implementation.…

Discusses issues facing libraries using digital information resources, based on experiences at the Pennsylvania State University at Harrisburg library. Topics include comparing electronic resources; goals of providing the service or resource; determining users' needs; resources for access, including networks and financing; software; budgeting;…

Describes the Adonis project, a CD-ROM database of biomedical journal articles that was designed to investigate ways in which publishers could maintain the income they received from publishing scientific journals. User studies are described that were conducted at University College London to evaluate user satisfaction with Adonis searches. (five…

Describes steps in renovating information service tools: (1) review why organization exists; (2) refocus direction to keep in step with clients and environment; and (3) redefine client's needs. Old tools (books and journals) can be transformed via technology into new tools (full-text CD-ROM products and online interlibrary loan services). (JMV)