There is a growing shift to digital offerings among public libraries. Libraries increasingly are fulfilling roles as technology hubs for their communities, with high demand for technology and career development training resources. Ebooks and other digital materials are on the rise, while print is being scaled back. More libraries are turning to…

The technology of the 21st century has had no shortage of challenges for libraries, but it has also brought opportunities. Operating systems, databases, and application environments that can use cheap off-the-shelf hardware to scale and handle hundreds of millions of transactions were not developed for libraries. However, libraries have taken…

In August 2008, the Missouri River Regional Library (MRRL), where the author serves as information technology coordinator, switched over from an internally hosted Microsoft Exchange email server to the Google Apps product. As the person who led the charge to use Google Apps and the person who actually flipped the switch, he was responsible for…

In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…

In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

The Dr. Martin Luther King, Jr. Library is a joint co-managed library of the San Jose Public Library and the San Jose State University Library, located in San Jose, California, the capital of Silicon Valley. Working in this merged public and academic environment, the authors find that the uses of technology transcend the differences and enhance…

Jaap van de Geer, Erik Boekesteijn, Michael Stephens, and Geert van den Boogaard toured the U.S. last fall and interviewed librarians about how they are revitalizing their libraries. These four Dutch men are representatives of the Delft (the Netherlands) Public Library Concept Center and they came to the U.S. for their "Shanachie Tour." Their trip…

In 2007, "Library Journal" and the Bill & Melinda Gates Foundation named Hanover's Howe Library one of four "Best Small Libraries in America." Hanover is an affluent community with a long history of support for the public library. In fact, the town's taxpayers support two: Howe and Etna Library, a small, independent institution in the village of…

Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…

Outreach occurs systemwide at Public Library of Charlotte & Mecklenburg County (PLCMC). All branches are involved in reaching their surrounding neighborhoods and patrons. Under the guidance of the outreach manager, the outreach department provides support for these efforts and also offers focused programming via 12 staff members. The department is…

In this article, the author describes what components should be included in a comprehensive policy for public wireless usage in a library. He lists four basic steps, which include: (1) Introduce the service; (2) List the technical requirements; (3) Spell out disclaimers on access, assistance, and liability; and (4) Alert users to security concerns.

In this month's column, the author discusses his work on the Library Technology Guides site, additions he has made to the lib-web-cats online directory of libraries, and applications he has created for managing home projects such as family photographs.

It seems that the demand for public access computers grows exponentially every time a library network is expanded, making it impossible to ever have enough computers available for patrons. One solution that many libraries are implementing to ease the demand for public computer use is to offer wireless technology that allows patrons to bring in…

In the fall of 2005, the Orange County Library System (OCLS), located in the Orlando metropolitan area of Florida, launched a mission to explore podcasting. This article, written in the form of a "captain's log," prepares the reader for their own journey into the universe of successfully launching podcasts and a vodcast (video podcast).…

Discusses "technolust" (i.e., obsession with computer technology) in librarians. Topics addressed include library automation, the concept of the virtual library, and recruitment of readers as the primary role of the public library. It is predicted that books and libraries will continue to be a vital part of the community. (EA)