How will your library serve mobile device users? By building apps from scratch? By offering entirely separate content? Or by modifying your site for mobile devices? This author found that the best fit for a joint library serving Victoria College and the University of Houston-Victoria was to build a mobile website in HTML and CSS using mobile…

There is a growing shift to digital offerings among public libraries. Libraries increasingly are fulfilling roles as technology hubs for their communities, with high demand for technology and career development training resources. Ebooks and other digital materials are on the rise, while print is being scaled back. More libraries are turning to…

This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…

For nearly a decade now, librarians have discussed and deliberated ways, for the sake of convenience, to integrate internet-like searching into their own catalogs to mimic what academic library patrons have been using outside the library. Discovery tools and web-scale discovery services (WSDS) attempt to provide users with a similar one-stop shop…

A diverse group, account-based services include a wide variety of sites commonly used by patrons, including online shopping sites, social networks, photo- and video-sharing sites, banking and financial sites, government services, and cloud-based storage. Whether or not a piece of information is obtainable online must be considered when creating…

Many libraries have developed mobile versions of their websites. In order to understand their users, web developers have conducted both usability tests and focus groups, yet analytical software and web server logs can also be used to better understand users. Using data collected from these tools, the Ursula C. Schwerin Library has made informed…

The fact that people now live in a world of abundant portable electronic devices is important to any organization that maintains a web presence, including libraries. No longer tied to a desktop, the patrons' netbooks, tablets, ebook readers, and, of course, cellphones all become potential tools for remote access to library content. About a year…

In her biography about her horticulturalist father, Jonathan Baldwin Turner, Mary Turner Carriel wrote the following of Turner's quest to fence prairies; words that may also serve as an allegory for present-day libraries: What he could have done to tempt the pioneer from his home in the East to settle upon the fertile lands in the West. The first…

In the summer of 2010, Schiphol Airport in Amsterdam started offering the world's first library in an airport. This article describes Airport Library which is no ordinary library. It holds more than 1,200 items, but it lends nothing. It operates 24/7, yet it's only staffed by volunteers for 2 or 3 hours a day. It offers just nine public-access…

Technology has transformed libraries. There are digital libraries, electronic collections, online databases and catalogs, ebooks, downloadable books, and much more. With free technology such as social websites, newspaper collections, downloadable online calendars, clocks and sticky notes, online scheduling, online document sharing, and online…

Since its widespread public adoption in the 1990s, the internet has inextricably woven itself into every facet of human existence, influencing and in some ways reshaping every aspect of modern life--people's communication patterns, the way people seek information, the way people think, and, in some instances, the way people act. It is highly…

People live in an era of social, enterprise-oriented, and increasingly cloud-based technology; a dramatic shift away from stand-alone isolated silos that previously dominated. Computing systems can flourish today only when built to easily exchange data and services. An application that stands alone may provide practical functionality but may not…

Today's academic libraries must demonstrate their value to cost-conscious university administrators. Budget trade-off decisions that involve the library can be difficult for any university administrator to make, and such decisions are complicated by the recent appearance of massive global digital libraries that seem poised to replace the…

The first sale doctrine says that after a copyright holder first sells a copy of his or her work, the new owner may do whatever he or she pleases with that copy (assuming that use is legal). This concept came up through common law and was eventually codified in the Copyright Act of 1976. In 2010, two cases were working their way through the U.S.…

People using libraries will expect to receive more of what they provide in more ways and in more places. It's already the case that people presume they should be able to do things they can do at the library through the web. Because they can do that, they presume they can use the libraries through their phones and their tablet computers. To some…