In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

Library Web teams invest significant time and energy trying to create usable Web sites. Despite the ongoing efforts to make them more friendly, studies have shown that visitors have difficulty using library sites to locate journal articles. This article discusses how library web developers have tackled the particular problem of helping Web site…

Discusses various search strategies and tools that can be used for searching on the Internet, including search engines and search directories; Boolean searching; metasearching; relevancy ranking; automatic phrase detection; backlinks; natural-language searching; clustering and cataloging information; image searching; customization and portals;…

Considers the use of self-paced tutorials on the Internet to teach library users how to search the Internet. Discusses the present lack of an adequate tutorial, recommends the use of animated graphics, and suggests the need for good tutorials on the Internet that foster systematic learning. (LRW)

Considers what library outreach means in the age of networked information and suggests that outreach should focus more on libraries and librarians as resources for advice on how to search in general, rather than where to find familiar information. Discusses use of the Internet and search engines. (LRW)

Describes the State of Iowa Libraries Online project (SILO) which was developed to demonstrate new information technologies available to libraries. Focuses on two interlinked components of the project: Web-based union catalog development and statewide deployment of the ANS/NISO Z39.50 information retrieval standard. Includes recommendations for…