Northern Michigan University (NMU) is a public 4-year undergraduate institution of higher education with an enrollment of approximately 9,500 students. The university's Division of Academic Information Services encompasses both the staff of the library, which includes authors Clumpner and Burgmeier, and the instructional technology areas, where…

Miscommunications and misunderstandings surrounding common words that have one meaning in library-speak and a different meaning in IT-speak are all too common. There are tons of books on communicating; one could spend a career reading them all. In this article, the author recommends one book that describes how to focus on phrasing questions in…

At the end of 2007, SirsiDynix introduced the first version of Symphony, its new flagship Integrated Library System (ILS). This article begins with a look at the evolution of Symphony, user reactions to Symphony, and Symphony's design and functionality. The authors, along with a team of librarians from various functional areas, have completed…

In this article, the author discusses a project they undertook to reshape the libraries' Web services of the University of Houston site. The site had been in a state of flux and it needed a new structure for both managing and organizing it. She realized the staff was looking for a Web site that was more "Web 2.0" in nature. Web 2.0 is often…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

This article discusses trends in five areas relating to software developed for libraries, and based on these trends, the author's predictions for developments that might play out in the next few years. The author's predictions, based on his own empirical observations, include: (1) the integrated library system (ILS) will be reintegrated; (2) the…

What would technological librarians like to see in the next generation of Integrated Library Systems (ILS)? This question was asked of several well- known library technology experts, and their responses are presented in this article. Survey respondents expressed a clear desire for the following features and functionality: (1) Direct, read-only…

UCLA, which has one of the top 10 research libraries in the country, has been using Taos software since 1996. However in 2001, Sirsi Corp. announced that it was freezing development on Taos software. As the associate university librarian for information technology at UCLA, the author relates that it was his responsibility to lead the way through…