Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

Describes the development of OhioLINK, a statewide integrated information access network linking library collections at state schools, community colleges, two-year technical colleges, and the state library in Ohio. Discussion includes aspects of OhioLINK such as document delivery service; regional depositories; plans for extensive online access to…

Offers guidelines for consultants from developed countries who are establishing automated libraries in developing countries. Topics discussed include needs assessment; collection characteristics; computer needs of the institution; user characteristics; funding; physical environment; personnel; local resources and services; and choosing…

Describes a digitization project at the public library in Crawfordsville, Indiana that was designed to preserve their local history collection. Highlights include damage to the collection from fire, termites, use, and age; selecting a scanner and software; creating databases; and making information accessible on the Web. (LRW)

Discusses library services to prison inmates. Topics include self-improvement for inmates; library collections; the public's attitude toward inmates and its effects on library services; due process of law and the Fifth Amendment; dress codes and procedures; reference interviews; differences in women's and men's prisons; information technology; and…

Describes libraries' use of the Internet to provide information on their local collections and explains how to provide searchable indexes through the use of WAIS (Wide Area Information Server) software. Highlights include Waisindex; file formats; Waissearch; and accessing WAIS indexes via a gopher, WAIS, or WWW (World Wide Web) server. (LRW)

Discusses XML, how it has transformed the way information is managed and delivered, and its impact on libraries. Topics include how XML differs from other markup languages; the document object model (DOM); style sheets; practical applications for archival materials, interlibrary loans, digital collections, and MARC data; and future possibilities.…

Describes the development of a HyperCard system at the University of Hong Kong that enables users to retrieve information about maps, aerial photos, or satellite images in a particular area of interest. User needs are discussed, and cartobibliographic information contained in the HyperCard stacks is described. (six references) (LRW)