Wireless hotspots are popping up in local coffee shops everywhere. Anyone with a wireless-ready laptop or PDA can surf the Internet at one of these hotspots. The same is now true for all 32 branches of the Orange County Public Library (OCPL) in California. Though many public library systems are moving toward wireless access, most require patrons…

When I first realized I'd been hacked, I thought, 'Oh, my God, they really did it!" While trying to recover from the shock, I had to call the supervisors of the departments with services affected by the loss of the library's server. In a seemingly calm voice, I told them one by one, "Sorry to let you know, our server is down; it has been hacked…

By providing the public with online computing facilities, librarians make available a world of information resources beyond their traditional print materials. Internet-connected computers in libraries greatly enhance the opportunity for patrons to enjoy the benefits of the digital age. Unfortunately, as hackers become more sophisticated and…

Asmall library's essential technical problem is that it has to chart a course through the technology shoals without a navigator on board. Small libraries in small towns often have a very low level of technical skill on staff. Furthermore, obtaining skilled technical support can frequently be pretty expensive. Even when one is available, a clever…

Every place has it--coffee shops, bookstores, universities ... and now libraries are offering wireless Internet access too. At the Waterford Township Public Library (Waterford, Michigan), Andrew Mutch created a wide-open wireless network using Public IP open source software. About 20 miles away, at the Novi Public Library (Novi, Michigan), Karen…

Securing public access workstations should be a significant part of any library's network and information-security strategy because of the sensitive information patrons enter on these workstations. As the IT manager for the Johnson County Library in Kansas City, Kan., this author is challenged to make sure that thousands of patrons get the access…

Who can be trusted on the Web? These days, with identity theft seemingly rampant, it's more important than ever to take all possible measures to protect privacy and to shield personal information from those who might not have good intentions. Today, librarians also have to take reasonable precautions to ensure that the online services that they…

Explains the public printing services available at computer terminals for patrons at the University of Guelph (Ontario) libraries. Highlights include configurations of the public workstations; client and server hardware and software; security features; cost projections; and printing charges. (LRW)

Dalhousie is a medium-sized university, with about 15,000 FTE students, located in Halifax, Nova Scotia. It is one of Canada's oldest and most prestigious universities, yet, like many other public institutions, it frequently suffers from a lack of adequate funding to fulfill all the conflicting needs of the various faculties and departments. This…

Describes installation and configuration of Mosaic and a World Wide Web (WWW) site at Grainger Library. Challenges include choosing a WINSOCK; customizing Mosaic for public-access computers; reducing security risks; maximizing Multipurpose Internet Mail Extensions (MIME); designing a home page; producing Hypertext Markup Language (HTML) documents.…