The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

Innovations in search and retrieval have provided librarians with some of their most exciting challenges as a profession. Yet even as new tools flood the academic library commons, direct, person-to-person information counseling is still needed, some would say more than ever. Consequently, it can be very useful to study how users conduct new…

This article describes the Project Lefty, a search system that, at a minimum, adds a layer on top of traditional federated search tools that will make the wait for results more worthwhile for researchers. At best, Project Lefty improves search queries and relevance rankings for web-scale discovery tools to make the results themselves more relevant…

In today's world of instant everything, everyone has been exposed to some form of Web 2.0 technology, and higher education is not exempt from its long reach. Libraries of all types are incorporating Web 2.0 features to attract users as well as to showcase library services. The Online Public Access Catalog (OPAC) has become more user-friendly with…

ScanGrants (www.scangrants.com) is a free, online listing of grants, scholarships, and other types of funding in the health sciences. It is basically a launch pad for anyone looking for money to fund medical research or community/public health projects, or to finance their education in various healthcare fields. The goal is to enable researchers,…

Over the last decade, many of Kelvin Smith Library's (KSL) content delivery services have gone digital, and some, such as enhanced course reserves products, are new to the market. The best digital library services have given KSL options and integrated solutions that allow it to do more than it thought possible just a few years ago. As with many…

The Information Group at Millipore has been successfully using a digital rights management tool to secure the email distribution of archived laboratory notebooks. Millipore is a life science leader providing cutting-edge technologies, tools, and services for bioscience research and biopharmaceutical manufacturing. Consisting of four full-time…

Reviews Web-search tools available to librarians. Discusses the Clever project, (part of the Computer Science Principles and Methodologies Department at the IBM Almaden Research Center, Silicon Valley, California), an algorithm that finds authoritative sources on the Web; Google technology, based on links between Web pages; Ask Jeeves, a…

In an attempt to make the Kansas City Public Library's Web site more user friendly, the Web team took an opportunity to completely redesign the site. This article describes the techniques that the team used to organize and design the new Web site. By adopting a guided approach to the Internet, they were able to streamline their Web links and…

Considers what library outreach means in the age of networked information and suggests that outreach should focus more on libraries and librarians as resources for advice on how to search in general, rather than where to find familiar information. Discusses use of the Internet and search engines. (LRW)

Discusses the development of networked information services from a user's perspective. Topics discussed include user education; the issue of access to, versus retrieval of, information; the role of the library, including education and training, bibliographic control, and electronic information services; and training and education for librarians.…

Describes the development of OhioLINK, a statewide integrated information access network linking library collections at state schools, community colleges, two-year technical colleges, and the state library in Ohio. Discussion includes aspects of OhioLINK such as document delivery service; regional depositories; plans for extensive online access to…

The author of this article is an automation librarian, but at times he also works at the reference desk, as well as teaching library instruction and literacy classes. Working at the reference desk, he learns how users handle their library's information technology. This article explores the conclusions that the author has reached regarding the…