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Hosseini-Ara, Moe; Jones, Rebecca – Computers in Libraries, 2013
Why is it such a struggle to define and capture measures that convey to decision makers the value of libraries' services and programs to the communities, campuses, corporations, or organizations? To be honest, there are a number of reasons for this struggle--all of which can be addressed and, most importantly, solved. First, one has to face…
Descriptors: Libraries, Outcome Measures, Models, Stakeholders
Canty, Adrienne Brown – Computers in Libraries, 2010
In 2008 and 2009, the Edmonton Public Library (EPL), where the author works as an information professional, completed a $6 million CDN (about $5.7 million) RFID conversion project with the installation of automated check-in and sorting equipment at six of its 17 service points. The sorters currently handle about 55% of EPL's system's total…
Descriptors: Public Libraries, Information Scientists, Technological Advancement, Library Automation