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Facebook vs. Twitter: Battle of the Social Network Stars
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Tagtmeier, Curt – Computers in Libraries, 2010
Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…
Descriptors: Public Libraries, Social Networks, Network Analysis, Reference Services
Libraries + Nonprofits Add up to Profitable Community Partnerships
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Puacz, Jeanne Holba – Computers in Libraries, 2005
About 18 months ago, we at the reference desk of the Vigo County Public Library (VCPL) in Terre Haute, Ind., noticed a troubling fact. Many of our small, local, nonprofit agencies did not have Web sites, making it difficult to locate and share information about these groups with the community. We began to ponder that if we, as information…
Descriptors: Public Libraries, Reference Services, Nonprofit Organizations, Library Services
Questions and Quirks: Managing an Internet-Based Distributed Reference Service.
Lagace, Nettie; McClennen, Michael – Computers in Libraries, 1998
The Internet Public Library (IPL), hosted by the University of Michigan School of Information is an operating virtual library that answers reference questions from all over the world. Discussion includes the construct of the IPL Reference Center, how the Reference Center handles questions, and characteristics of e-mail reference service. (AEF)
Descriptors: Electronic Libraries, Electronic Mail, Higher Education, Information Dissemination
Thin Client Architecture for Networking CD-ROMs in a Medium-Sized Public Library System.
Turner, Anna – Computers in Libraries, 1997
Describes how the Tulsa City-County Library System built a 22-branch CD-ROM-based network with the emerging thin-client/server technology, and succeeded in providing patrons with the most current research tools and information resources available. Discusses costs; networking options; the Citrix WinFrame system used; equipment and connectivity.…
Descriptors: Costs, Information Networks, Library Automation, Library Development
Going Prime Time with Live Chat Reference.
Hoag, Tara J.; Cichanowicz, Edana McCaffrey – Computers in Libraries, 2001
Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…
Descriptors: Computer Software Selection, Electronic Libraries, Electronic Mail, Library Collections