Several years ago, National Public Radio (NPR) librarians began developing a new content management system (CMS). It was intended to offer desktop access for all NPR-produced content, including transcripts, audio, and metadata. Fast-forward to 2011, and their shiny, new database, Artemis, was ready for debut. Their next challenge: to teach a staff…

This article discusses how a special library can meet the needs of a specific industry. The author focuses on India's National Insurance Academy (NIA) Library, which serves the insurance industry of India and some neighboring countries. It is where the author serves as the chief librarian.

Alcatel-Lucent has had an internal library website called InfoView since 1993. They always had pages for the various diverse resources they maintained for Alcatel-Lucent employees, such as books, serials, artifacts, market reports, and discounts. Each page had two search boxes: one for a "site" search on all pages and one searching the…

This study reports on the results of interviews conducted in December 2009 and January 2010 to identify innovative service trends in library and information services in the government and corporate arenas. The study was undertaken as part of a Library and Archives Canada (LAC) research project to inform the Government of Canada Assistant Deputy…

Amid the sea change that libraries and information centers currently face, people are starting to see compelling solutions and bold initiatives from their colleagues. The challenge now becomes how to "spread the gospel"--how to inform widely dispersed information professionals about the successes they record. In 2011, volunteers within the Special…

Focuses on various issues related to the mission and function of the library Web site. Discusses purposes in academic, public, and special libraries and distinguishing the theoretical mission of the library Web site from the role, which should be one of selecting, organizing, providing access to, and preserving information sources. (AEF)

Discusses the planning for wireless technology at the research library of the National Institute of Standards and Technology (NIST). Highlights include computer equipment, including laptops and PDAs; local area networks; equipment loan service; writing a business plan; infrastructure; training programs; and future considerations, including…

Contains profiles of integrated online library systems (IOLS) software for special libraries, along with a chart that compares key features and functionalities for both circulation control and online catalogs. The software packages of 18 separate vendors are represented. Profiles were assembled from previously published information, including…

Describes the redesign of the Web site at the virtual library of the NIST (National Institute of Standards and Technology). Discusses usability problems with the original site, including navigation difficulties; focus groups to determine user needs; usability testing for the new Web site; and the importance of customer input. (LRW)

Millipore Corp.--a global company of 6,100 employees for which the author serves as the science and patent information specialist--supplies products and expertise that span the research, development, and production stages in the life science research and biologic drug manufacturing fields. Millipore's corporate library, the information group,…