In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

Podcast is a digital recording of a radio broadcast or similar program made available on the Internet for downloading to a personal audio player. In other words, it's a digital audio file that is created, shared, and heard. The podcast is a viable alternative for delivering research content or lessons to students who need remedial or extended…

Presents a model instructional session that was prepared and taught by librarians to introduce college students, faculty, and staff to the Internet by teaching them how to join listservs and topic-centered discussion groups. Describes the sessions' audience, learning objectives, facility, and course design. Presents a checklist for preparing an…