The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…

This introduction to a new column on small automated library systems presents the author's credentials and discusses the topics to be considered, including automation needs of smaller libraries, microcomputer-based systems, network access, implications of automation for administration and staffing, and automation-related problems. (EA)

Previews the U.S. Postal Service's Postal Buddy, a self-service customer kiosk which uses multimedia computer applications to provide cost-effective and improved postal services to customers. Services are outlined, including change of address services and provision of relocation information. (EA)

Describes the components--hardware, software and applications, CD-ROM and online reference resources, and telecommunications links--of an electronic library workstation in use at Clarkson University (Potsdam, New York). Data manipulation, a hypothetical research scenario, and recommended workstation capabilities are also discussed. (MES)