Focuses on various issues related to the mission and function of the library Web site. Discusses purposes in academic, public, and special libraries and distinguishing the theoretical mission of the library Web site from the role, which should be one of selecting, organizing, providing access to, and preserving information sources. (AEF)

Describes the experiences of two health sciences libraries, at East Carolina University and at the University of Virginia, in developing electronic collections. Highlights include full-text, Web-based resources; licensing issues; joint access to electronic resources through consortia; collection development policies; and an electronic resource…

Discusses digital libraries and Web site design issues. Highlights include accessibility issues, including standards, markup languages like HTML and XML, and metadata; building virtual communities; the use of Web portals for customized delivery of information; quality assurance tools, including data mining; and determining user needs, including…

Describes strategic planning at Marquette University libraries. Highlights include technology-planning efforts for a Web-based online catalog; goals of improving user independence and speed of access to information; staff participation; funding issues, including support of the Parents Association; and software selection. (LRW)

Discusses changes in distance education and considers the resulting need for new types of library services. Topics include new Web-based contact center software; how to conduct virtual reference interviews; online reference service; the role of the physical library; staffing changes; and future possibilities, including impacts on costs of library…

Discusses the importance of library systems administrators addressing the Year 2000 problem in their libraries. Reviews Web-based resources that deal with understanding the problem, offer vendor statements about their products, and discuss how some libraries are preparing for the Year 2000 problem. (AEF)

Identifies key issues and provides strategies for building a library Web site. Highlights include defining the purpose in accordance with what is technically possible; the server; connectivity; designation of responsibilities; page and link maintenance and enhancement; administrative organization, including a Web Governing Group, Web…

Examines the various activities librarians perform to help patrons find information. Discusses new ideas in cataloging for electronic resources; extending patrons' reference questions to Web resources; reader's advisory services on the Web; online instruction for online searching; and the future outlook for the librarian profession. (AEF)

Describes part of a federally-funded project at Kapiolani Community College (Hawaii) that focused on document delivery to enhance library services. Topics include bibliographic instruction for searching; customized searches on commercial databases; locating and delivering full-text articles; constructing a World Wide Web site; and evaluation…

Describes a digitization project at the public library in Crawfordsville, Indiana that was designed to preserve their local history collection. Highlights include damage to the collection from fire, termites, use, and age; selecting a scanner and software; creating databases; and making information accessible on the Web. (LRW)

Presents basic design tenets for electronic library guides and the concerns these guides present for internal policymaking. The goal is to help library staffs produce electronic guides that will be effectively utilized by a variety of patrons without creating an added burden for the library. (Author/LRW)

Describes the UTAD (Utah Article Delivery) Pilot Project, an innovative resource-sharing service that provides journal articles to the Utah higher education community, developed by the Utah Academic Library Consortium (UALC) in partnership with EBSCO Document Services. Highlights include goals, options considered, challenges, and evaluation. The…

Based on experiences of the Vigo County Public Library in Terre Haute, Indiana, this article outlines ways libraries can attract patrons to their Web sites and features that can keep them returning. Discusses marketing and publicity; basic content and special sources and services; attractive and easy-to-use site design; good Web site maintenance;…

Describes experiences in providing real-time online reference services to users with remote Web access at the Bowling Green State University library. Discusses the decision making process first used to select HumanClick software to communicate via chat; and the selection of a fee-based customer service product, Virtual Reference Desk. (LRW)

Discusses library services at the University of Tennessee to reach off-campus and distance education students. Topics include online research; email; library instruction for faculty and students; Web interfaces; fax; telephone service; chat technology; the library's Web page; virtual classrooms; library links from a course management system; and…