World Wide Web (WWW) is a multimedia, globally distributed, client/server information system based on hypertext. WWW browser software (Mosaic, Cello, and Samba) allows users to navigate hypertext documents via the Internet. Libraries are taking advantage of the fact that hypertext linked documents can be easily and inexpensively shared. (JMV)

Presents aspects of Pullen Library's move from manual to automated management of cataloging statistics, and offers advice to libraries in similar situations. The difficulties included staff resistance, finding the right software package, and spreadsheet training; and the advantage was that the Quattro Pro program reduces complicated spreadsheets…

Describes a study of the retrieval results of World Wide Web search engines. Research quantified accurate matches versus matches of arguable quality for 200 subjects relevant to undergraduate curricula. Both "evaluative" engines (Magellan, Point Communications) and "nonevaluative" engines (Lycos, InfoSeek, AltaVista) were…

Returning registered nurses face an uphill challenge when re-entering their field. To help ease the technology shock for nurses who have been out of the field for more than 5 years, info pros in one medical library collaborated with administrators of a nursing education program to purchase Personal Digital Assistants (PDAs) and load them with…

Describes the integration of personal digital assistants into a medical center library's services in Illinois. Discusses training for users; hardware selection; software selection and content; technical support; the role of libraries, including the creation of policies and procedures; and future challenges. (LRW)

This special section includes two articles that review products and services for the automated library environment. Highlights include ergonomic products; products for visually, hearing-, and speech-impaired users; analog film recorders; computer filters; document imaging systems; electric filing systems; and printers. A list of vendors is…

Describes ways of using CD-ROM technology for the benefit of blind and visually impaired library patrons. Science, reference, and American historical documents that can be converted to braille, large print, or voice output from CD-ROMs are described, and hardware, software, and staff considerations are discussed. (LRW)

Describes the development of a hypertext-based library instruction program at Algonquin College (Ottawa) that used a shareware program called Simply Help! for developing help screens. Topics include a prototype program; pilot testing the library instruction, including faculty response and student surveys; and evaluation after full implementation.…

This special section on CD-ROM and multimedia includes three articles: "What You Need to Know before Networking CD-ROMs" (David Burke); "Multimedia in a Traditional Library Setting" (Norman K. Peterson and Laurn Wilhelm); and "SilverPlatter Embraces the Future" (Pat Ensor). Reviews of two CD-ROM products are also…

Describes the use of HyperCard software as an economical alternative to an online catalog to provide access to works of literary criticism at New Canaan High School (Connecticut). Topics discussed include the search screen display; the use of a scanner to input actual book indexes; and a dictionary of authors. (LRW)

Describes experiences in providing real-time online reference services to users with remote Web access at the Bowling Green State University library. Discusses the decision making process first used to select HumanClick software to communicate via chat; and the selection of a fee-based customer service product, Virtual Reference Desk. (LRW)

By integrating RSS feeds of new books into their campus' course management system, the authors, a systems librarian (Corrado) and a cataloging/modern languages librarian (Moulaison) at the The College of New Jersey (TCNJ), simplified initial research and spotlighted the library's collections. Faculty members are flocking to this award-winning…

Discusses changes in distance education and considers the resulting need for new types of library services. Topics include new Web-based contact center software; how to conduct virtual reference interviews; online reference service; the role of the physical library; staffing changes; and future possibilities, including impacts on costs of library…

Describes methods used by the South Carolina State Library to make its library, both the workstations and the Web site, more accessible to visually and physically handicapped patrons. Discusses choosing new hardware and software, renovating the workstations, and becoming more aware of user needs; and lists resources for Web accessibility…

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…