It seems, at times, that a frantic race persists to ensure that a child, in the crucial learning stages of early elementary education, acquires the appropriate reading level before he or she "gets behind." Though there are obvious issues with branding a book "Grade Level One" or "Reading Level 2.2," it is nevertheless…

This article discusses six maxims by which to run library automation. The following maxims are discussed: (1) Solve only known problems; (2) Avoid changing data to fix display problems; (3) Aut viam inveniam aut faciam; (4) If you cannot make it yourself, buy something; (5) Kill the alligator closest to the boat; and (6) Just because yours is…

Given the recent spate of library system vendor acquisitions and consolidations, integrated library system (ILS) migrations have become a hot topic again. Although ILS migrations happen all the time, they tend to be cyclical in nature. Today, people are thinking broadly about what options might be available to them. These include changing vendors,…

Identifies key issues and provides strategies for building a library Web site. Highlights include defining the purpose in accordance with what is technically possible; the server; connectivity; designation of responsibilities; page and link maintenance and enhancement; administrative organization, including a Web Governing Group, Web…

The Saint Paul Public Library and its Friends collaborated to create an identity program as part of its public relations efforts. The work started with a team made up of the library's key administrators and its Public Relations and Communications office, plus Friends' staff and the Friends Board's Public Awareness Committee. In this article, the…

Discusses basic assumptions behind the Americans with Disabilities Act (ADA), and suggests that often Web pages are not accessible to the visually impaired. Highlights several resources that deal with the issues surrounding adaptive technology and disabilities, as well as tools and utilities for checking Web services. (AEF)

Memorial Hall Library in Andover, Massachusetts wanted to offer live reference service online but with limited resources, they couldn't do it alone. The 24/7 Reference cooperative program administered by the California State Library required Memorial Hall's librarians to monitor only 10 hours a week in return for live reference coverage. Memorial…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

Short on funding and IT staff, a Western Canada library struggled to provide adequate public computing resources. Staff turned to a Linux-based solution that supports up to 10 users from a single computer, and blends Web browsing and productivity applications with session management, Internet filtering, and user authentication. In this article,…

Discusses online resources on ergonomics for librarians seeking to improve working environments or planning for staff and public work areas. A sidebar lists electronic addresses for 10 online sites for information including: World Wide Web sites, the Library of Congress gopher, archives on avoiding typing injuries, and electronic mailing lists.…

Discusses some of the hardware and peripherals available to people with varied disabilities as an introduction to the things that Web designers and librarians will need to take into consideration when designing a site and selecting materials. Suggests guidelines for good design and tools for increased accessibility. (AEF)

Describes the new service model of the Resource & Information Center at Harcourt, Inc., which was charged with developing and publicizing library services that would empower end-users. Includes tips for purchasing online databases, guidelines for developing content that will draw people into the company's intranet or Web site, and top 10…

Current library automation practices and new technologies have forced library managers to seek some means of reducing carpal tunnel syndrome, and a case study of Texas A&M's library provides insights. Highlights include identifying and assessing the injuries, adjusting work surfaces, testing and selecting new keyboards, and developing…

Outlines technology trends affecting library marketing: change is too slow; education is out/learning is in; the next generation are "NextHeads"; the next generation is different; change cannot be managed generationally; "virtual" is place, not format; communities of interest are not bounded by geography; new brands are…

Describes several online resources devoted to the issue of information access by the disabled; librarians serving disabled users and seeking to employ adaptive technology will find a great deal of information on these sites. (AEF)