For more than a decade, librarians have struggled to balance making the convenience of the ebook formats available while alleviating users' frustrations with the disparities between the myriad formats. This article tells the story of another area of ebook concern: How can independently published ebooks make it into a library's collections? The…

People see challenges to libraries in funding, in ebooks, and in the internet. However, in this information-rich age, librarians' roles are even more important. They are information experts. They know how to think about the changing information environment, and they know the impact--both positive and negative--it can have on people whose jobs…

Several years ago, National Public Radio (NPR) librarians began developing a new content management system (CMS). It was intended to offer desktop access for all NPR-produced content, including transcripts, audio, and metadata. Fast-forward to 2011, and their shiny, new database, Artemis, was ready for debut. Their next challenge: to teach a staff…

How will your library serve mobile device users? By building apps from scratch? By offering entirely separate content? Or by modifying your site for mobile devices? This author found that the best fit for a joint library serving Victoria College and the University of Houston-Victoria was to build a mobile website in HTML and CSS using mobile…

Today data is everywhere. Businesses, governments, universities, scientists, and individuals are creating it at an unprecedented level and pace. Everybody is talking about it. We were just getting used to the concept of gigabytes of data. Then, it changed to petabytes. Now, various technology firms claim that more than an exabyte of data is…

This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…

Building a social media profile itself is a rewarding experience for digital librarians, but there is another aspect to social media immersion, and it is a powerful tool for the profession. As librarians establish expert status in the use of popular tools such as Facebook, Twitter, Tumblr, and WordPress, they can add training and even product…

Last fall, Information Today, Inc.'s research division, Unisphere Research, conducted a survey of more than 1,200 public, academic, government, and special librarians with budget authority in North America. The study determined that after a couple of devastating years, most libraries are projecting budget stabilization in 2011. Naturally,…

Starting a digitization program can be a daunting prospect for any library, whether it is of the large, well-funded variety or the small, shoestring-budget kind. The former may have the luxury of costly commercial software, dedicated programmers, and multiple librarians of various specializations, all of which can smooth the process. But what if…

This article discusses how a special library can meet the needs of a specific industry. The author focuses on India's National Insurance Academy (NIA) Library, which serves the insurance industry of India and some neighboring countries. It is where the author serves as the chief librarian.

With the advent of mobile phones--and smartphones in particular--people are slowly moving away from the notion that mobile phones are just for making calls and texting. This coupled with the fact that the uptake of mobile phones hit the 5 billion mark in 2010 has spurred many libraries to offer services that can be used by their patrons on these…

The fact that people now live in a world of abundant portable electronic devices is important to any organization that maintains a web presence, including libraries. No longer tied to a desktop, the patrons' netbooks, tablets, ebook readers, and, of course, cellphones all become potential tools for remote access to library content. About a year…

Librarians are the ultimate information workers, with little they can count as done at the end of the day. Staying productive and motivated when there are no finished items that you have created at day's end can be difficult. For just this reason, David Allen, author and productivity expert, has proposed an information-worker-centric theory of…

Many libraries have developed mobile versions of their websites. In order to understand their users, web developers have conducted both usability tests and focus groups, yet analytical software and web server logs can also be used to better understand users. Using data collected from these tools, the Ursula C. Schwerin Library has made informed…

Reference librarians are constantly balancing their reference duties against other duties, for example, collection development and departmental liaison. The author works as a reference librarian at Texas A&M University-Commerce Libraries in Commerce, Texas. The university has approximately 11,000 students, a large number of whom are…