Presents guidelines for determining whether an impact study is desirable or feasible for evaluating continuing education programs. Describes evaluation methods and program aspects that can be measured. (SK)

To solve the problems of cost identification and allocation in an extended education office, a segment margin approach was used. (Segment margin is the difference between revenues and traceable direct costs.) Courses could be evaluated by segment margin rather than net income, since allocated indirect costs are not controllable by the individual…

Discusses establishing a climate for adult learning, assumptions about adult learning, and factors for a successful continuing professional education program. Provides a checklist to assist the professional education program manager in creating a satisfactory learning environment. This list includes activities to be performed prior to, during, and…