Discusses applications of Lotus Notes groupware developed by MCI Communications Corporation librarians. The development of administrative databases used for reference request tracking, interlibrary loan, book ordering and other purposes, and corporate wide databases used to disseminate internal and external information are described. The strengths…

Describes the design and implementation of the Reference Expert, a database based on INMAGIC software which contains problem reference questions and answers for use by library reference desk staff. Topics discussed include staff response to the database and problems encountered in its development. A sidebar describes the use of WORM…

Describes InfoTrac, a self-contained periodical reference system designed for in-library use by library patrons; the core database provides coverage of 900 general interest, business, management, and economic periodicals. Confusion in library markets resulting from introduction of new computer technology is discussed, and hardware/software…

Describes Internet, a collection of telecommunications networks that links government agencies, educational institutions, and other research organizations so that users can share access to databases and files. Topics discussed include problems in identifying what is available; access concerns; ethical behavior; support and training issues for…

This article describes use of the InfoTrac system, a self-contained periodical reference system designed for in-library use that provides coverage of 900 general interest, business, management, and economic periodicals, at Indiana University (Bloomington). Discussion covers InfoTrac installation, InfoTrac and student interaction, system…