According to a survey of 160 of 265 business professionals, most create memos more frequently than other documents; use word processing on micro, mini, or mainframe computers; learned word processing on their own; and believe that electronic mail and voice input will increase and secretarial support will decrease. (SK)

A group of 41 business communication students were taught to use a grammar/style checker and completed a writing exercise. Compared to 44 controls who did not use the software, there were no differences in error scores. Previous computer experience did not affect scores, but prior language skills may have influenced them. (SK)

One hundred twenty-four college business communication students who were already familiar with word processing software were taught how to use a writing-analysis program. Although the writing-analysis group performed higher on all criterion measures, their scores were not significantly different from the group that edited their letters without the…

The study examined the impact of computer technology on written business communication. Experimental groups (using microcomputers) and control groups (using typewriters) produced four written assignments. Findings indicate that computer use has a positive effect on attitudes about assignments but no effect on time efficiency or product quality.…

The study compared achievement and attitudes of Utah State University students who experienced two different methods of teaching business communication. The experimental group used microcomputers equipped with word processing, spelling, and grammar packages. Results show no difference in students' writing ability or attitude toward writing as a…